Cash Account Clerk – Namibia Media Holdings

Company Name:
Namibia Media Holdings
Minimum Requirements:

• Grade 12 Certificate
• 2 years of the relevant experience of which at least 1 year should be on an administrative, sales, marketing level.
• Good command in English, Afrikaans and German.
• Excellent spelling and typing skills.
• Valid code BE driver’s license + own car

Main Responsibilities:

• To study meticulously every newspaper or service marketed by NMH in order to be able to demonstrate effectively: to solve customer problems; to pinpoint newspaper/client benefits; to render emergency after sales service (if applicable).
• To study and be conversant with newspapers or services offered by other newspaper and media groups (without at any time belittling their newspaper or service).
• To keep proper records of sales in order to be able to monitor performance.
• To ensure that client portfolios of sales are properly serviced and managed in order to keep clients satisfied.
• To actively market the advertising services of the company in order to strengthen the basis of advertising income.
• Communicate routinely with the supervisor to ensure all classified advertisements are placed correctly and according to the customers’ satisfaction.
• Take part in weekly staff meetings in order to optimize the flow of communication between the various colleagues
• To improve quality of presentation by reading through and correcting content of classified advertising in order to avoid mistakes.
• To keep all “selling aids” up to date in order and in good condition in order to be able to provide clients with ad-hoc information.
• Presentable and professional approach towards clients resulting in a satisfied and well-serviced client base.
• Delivery of work within set time lines in order to meet set deadlines.
• Informed presentation of services resulting in placement of advertising in applicable sections and newspapers.
• Sound inter-personal relations with colleagues in order to have a good working relationship.
• To do daily cash-up and banking in order for Finance department to keep track of income.
• To do regular filing in order to proper records of bookings.

Key Performance Areas:

• Performing administrative and sales duties in support of the Classifieds Advertising Section of the Newspaper Division of NMH.
• Selling of advertising space
• To continuously improve client service and quality of presentation of Classified Advertising
• To provide a support service to the Supervisor Classified

Skills:

• Must be a team player
• Must be able to handle clients’ requests and queries promptly and professionally
• Must be fully fluent in written and spoken English and Afrikaans. The command of another Namibian language is an added advantage.
• Must be able to work under extreme pressure and meet strict deadlines
• Must have good time management and the ability to multi-task effectively and follow through
• Must be accurate and pay attention to detail
• Must be able to communicate clearly and work with clients on a day-to-day basis
• To perform computing duties as required by the position but specifically MS Office applications and the Classifieds Booking System.

Closing date for applications:
13 Marchb 2017
Interviews will take place:
16 March 2017
Duty Station:
Windhoek
Documentation to be included in the envelope upon submission:

Certified copies of qualifications and other relevant documentation

Address and contact details:
The Human Resources Department E-mail: vacancies@nmh.com.na Please write “Cash Account Clerk – Paterson Grade: B1” in the subject line